We are a Business Process Outsourcing (BPO) firm, “International Services Outsourcing” – InSO, located in Los Angeles County. We have our dedicated call center located in India. We have experience working in medical, financial, herbal and entertainment industries. We only certify agents to take your calls after they have passed a comprehensive screening process. We take care of professionally training our agents for your campaigns. Thus we can achieve better ROI.
We can provide services to increase your business including calling potential customers, new customer follow-up, mailing emails/letters, regular follow-up (thus leading to high customer satisfaction), offering incentives to visit your office, getting more potential customers during low sales season, etc. We will work with you to identify your (and your customer’s needs and create innovative campaigns.
InSO empowers you to support your customers consistently for higher satisfaction irrespective of what mode of communication they adopt – Voice, Email, Chat and Self-Service. Our Quality Policy summarizes how we support your Customers – “e will delight our Client’s Customers as our Own” No wonder, InSO is consistently rated #1 in End-Customer Satisfaction for our Client Operations. InSO provides both inbound and outbound call management services for our customers.
